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Andrew Hynd is a Partner in the Corporate & Commercial group, with specialist experience in information technology, data and privacy, and procurement and probity.

Andrew has over 20 years’ experience acting for a range of public and private sector organisations on IT projects, especially software as a service, and privacy and data advice. More than three quarters of his work has been acting for government clients at the local, state and federal level.  He is highly regarded for the commercial and pragmatic advice he provides, with a specific focus on strategic procurement and the development, negotiation and implementation of complex contracts.

Andrew regularly advises local and international clients on privacy compliance issues, as well as a broad range of issues relating to data – including value capture, management, security and breaches. He also advises clients on software licensing and support contracts, ICT services and cloud computing and offers clients a wealth of expertise and a strong commercial focus on all aspects of ICT projects.

Andrew is very experienced in government ICT contracting, having advised on the development of the Queensland Information Technology Contracting (QITC) Framework in Queensland and the equivalent framework in New South Wales (Procure IT).

Andrew also assists clients in the start-up ecosystem, providing initial advice on structuring, IP protection, fund raising and funding agreements, NDAs and employment arrangements, regulatory issues and services agreements.

He is part of the Holding Redlich team that was appointed to the Government’s procurement and probity panel, and is co-presenter of Holding Redlich’s procurement seminar series.  Andrew is an experienced presenter, having delivered training to Queensland Health, the Department of Education and the Department of Housing and Public Works and others on various topics, including QITC, privacy (including seminars in Logan, Ipswich, Toowoomba and Townsville), drones and blockchain.  He has also presented on legal issues in IT as a guest lecturer to the UQ MBA course, and is co-author of the Australian chapter on Public Procurement in the International Comparative Legal Guide 2019, and author of the Australian chapter on Cybersecurity for the GDR Insights Handbook 2023.

Andrew is recognised in the 2019 to 2022 editions of Doyle's Guide as a recommended Technology, Media & Telecommunications lawyer in Queensland and in the 2023 edition Doyle's Guide as a leading Technology, Media & Telecommunications lawyer in Queensland. He has also been listed in the Best Lawyers in Australia 2020 to 2025 editions for the area of Information Technology Law, including Lawyer of the Year 2023 for ICT Law in Brisbane.


Andrew’s experience includes the following:

  • Gold Coast 2018 Commonwealth Games Corporation: advising on the procurement of all of its ICT solutions on a software as a service basis, including RFT development and evaluation, and contract development and negotiations
  • Brisbane Airport Corporation: advising on all of its ICT requirements, including major outsourcing arrangements, network infrastructure and parking technology
  • Queensland Government: Advised on the $60M licence and implementation of SAP for the whole of Queensland Government. Restructured the existing licensing model into a new arrangement that it is expected to be significantly easier for the Government to manage and deliver additional value. The implementation involves migrating Government agencies from numerous different existing systems to a standardised SAP system
  • Brisbane City Council: Advised on the Business and Systems Efficiency (BaSE) Project, described by Council as “a business led transformation program leveraging a new enterprise wide technology solution” being one of the “largest business-driven ICT projects ever undertaken” by Council, with a deal value in excess of $300M. Advised Council on commercial strategy, drafted and negotiated a master services agreement covering design, build, infrastructure and support services, and drafted and negotiated licensing and support agreements for core applications
  • NSW Government: Advised the State of NSW on the acquisition of finance and HR/payroll systems from SAP, including a whole of government licensing and maintenance facility, and implementation for NSW Department of Education and Communities. Recently re-engaged to advise on student administration and learning management, and development of an outcomes-driven contract model. Advised on the procurement and transaction strategy, and then drafted and negotiated contracts with a total value of $300M+ with SAP, Accenture and Tribal
  • Origin: Advised on a major business transformation and outsourcing project involving licensing and maintenance of SAP by Origin, as well as separate implementation arrangements under a master services agreement
  • Queensland Health: advised on various ICT projects, including the establishment of a standing offer arrangement for Citrix purchases
  • Department of Transport and Main Roads: advised on various ICT and IP projects, including customer experience surveys and Commonwealth Games GoCard licensing
  • Queensland State Archives: advised on the procurement of a whole of government digital archiving solution, assisting on all aspects of the procurement including EOI advice, participating and advising in an interactive workshop process, and preparing and negotiating contracts in the ITO phase
  • Suncorp: Advising Suncorp Bank on the acquisition of a broad range of cloud services throughout all aspects of its business from Amazon Web Services
  • Sonova Australia: Advising throughout the procurement process for the supply of hearing aid products to the Australian Government
  • Pepper Group: advising on the procurement of various ICT solutions both on traditional licensing terms and on a software as a service basis, including contract development and negotiations with local and overseas vendors.


12 December 2023 - Knowledge

Queensland Government Bulletin: Information Privacy Act amendments passed

#Data & Privacy, #Government

On 29 November, the Information Privacy and Other Legislation Amendment Act 2023 was passed, bringing a new regime to public sector privacy in Queensland.

03 October 2023 - Knowledge

Queensland Government Bulletin: Key issues in contracting under QITC

#Government, #Procurement, #Technology, Media & Telecommunications

With the Queensland Information Technology Contracting (QITC) framework now well established, it is timely to look at the some of the key issues that can arise for government when using the framework.

03 May 2023 - Knowledge

Privacy and AI – what are the risks?

#Technology, Media & Telecommunications, #Data & Privacy, #Intellectual Property

We look at the hidden privacy risks associated with the use of AI models and why you should exercise caution before sharing your personal details.

16 August 2022 - Knowledge

Queensland Government Bulletin

#Government, #Data & Privacy

In this edition, we highlight some of the significant changes proposed to Queensland’s Information Privacy Act, which include revising the ‘personal information’ definition and a new mandatory data breach reporting scheme.

13 July 2022 - Knowledge

Security of Critical Infrastructure Act 2018 – where are all the compliance timeframes?

#Corporate & Commercial Law, #Data & Privacy

We discuss the SOCI Act’s timeframes for compliance and when certain obligations under the legislation begin applying to your business.