Our professional fees and expenses are exclusive of GST. You must pay GST on our fees and, where applicable, expenses incurred on your behalf. The amount of GST payable will be included in our accounts which will be issued in the form of a tax invoice.
Unless otherwise agreed, you consent to receiving bills from us by email sent to your usual email address and must pay our tax invoices within 14 days of receipt. Payments may be made by BPAY, cheque, credit card or by electronic transfer as set out on your invoice.
If your tax invoice becomes overdue (and you have not agreed a payment plan with us) we may do any of the following:
If money has been paid into our trust account for you, we give you notice that we will withdraw money from the trust and apply it towards payment of our legal costs that are owed, in accordance with the relevant legal profession regulations.
If you have any concern about our legal costs or our legal services, please speak to the billing partner responsible for your matter. If we cannot satisfactorily resolve your concern, you may have various avenues open to you.
Provided that you are not a commercial or government client (as defined in the Legal Profession Uniform Law (Victoria) or the Legal Profession Uniform Law (NSW)(the Uniform Law)), you have the following rights:
Provided that you are not sophisticated client as defined in the Legal Profession Act 2007 (Qld) or the Legal Profession Act 2006 (ACT) you have the following rights:
There may be other avenues available in your State or Territory, such as mediation.
For more information about your rights, please read the fact sheet titled Your right to challenge legal costs. You can ask us for a copy, or obtain it from your local Law Society or Law Institute (or download it from their website).
Holding Redlich has introduced a change to the way you pay our invoices. Your invoice now displays updated BPAY details and EFT details.
We are committed to limiting the risks of cyber fraud, both on our business and on you. Before you make any payments please call us and confirm our bank details.