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Our Client Commitment

We’re committed to developing an enduring partnership with you, underpinned by excellent advice, responsive service, and value for money.

We will:

  • provide advice of the highest possible standard
  • do everything we can to achieve your objectives
  • charge fairly 
  • always spend time to fully understand what you need and want to achieve
  • provide an accurate fee estimate and update it if the scope of work changes
  • be responsive by replying to emails promptly, calling you back the same day, and always meeting deadlines
  • prepare succinct documents in plain English
  • always look for ways to be more efficient and increase the quality of the work we do – including building technology into every aspect of our practice
  • do everything possible to avoid conflicts and only perform work in a situation of possible conflict with the express informed consent of everyone involved
  • ensure you benefit from our strong business, government and political connections as well as our local and international network of high-quality law firms
  • above all else, look after your interests with integrity, confidentiality, ethics and trust which are at the core of everything we do.